Warranty and Returns Policy

MANUFACTURING DEFECT AND WARRANTY:
Although we test every unit prior to shipping, very rarely one of our hand made devices may have a manufacturing defect. All manufacturing defects are covered by a replacement within 6 months from the purchase date on the sales receipt. Defective devices must be returned with a copy of the sales receipt. A replacement will be sent to the original customer.

If you have any questions regarding this policy, email us at info@wellnessmagnet.com. Kindly print and save this page with your Magnetan for future reference.

RETURNS:
Due to the nature of the Magnetan as a therapeudic device that will be used by people all over the world for various conditions, for sanitary and hygenic reasons no product returns are accepted. This is for the health safety of both our customers and staff, as new diseases are continually developing (e.g. SARS) and there is no way to tell what ailment a customer had before a product return. Instead of having to destroy all returned units in their packaging to avoid potential contamination, and in turn passing this cost on the customers in terms of an increased product price, a simple no return policy has been enacted. This policy is not unusual for any products that have hygenic issues (e.g. underwear).

Click here to return to order page.